About us

The Good Estate Agent Sunderland

Local knowledge. National reach. Always available.

Local and supportive

The UK’s first estate agency to operate 24/7

I founded The Good Estate Agent Sunderland after spotting a gap in the market for a more personal, bespoke, and cost-effective estate agency service in our area. Whether you’re buying, selling, or letting, you’ll get consistent, high-quality support — with one point of contact from start to finish.

Our core philosophy is built on four simple principles:

  • Excellent customer service
  • Innovative, digital-first marketing
  • Local knowledge with a personal touch
  • Competitive pricing — no unnecessary extras
Contact us
Client-focused service

No handovers. No call centres.

You deal directly with your dedicated local team. From the first conversation to the final key handover, we handle every step. Our service is built around your needs and schedule — whether you prefer to chat in the evening, on weekends, or outside the 9–5.

With hands-on experience across small-scale developments, social housing, and private residential sectors, we understand how complex property transactions can be.

Who we are

Local, personal, and proudly independent.

Founded right here in Sunderland. As part of the national Good Estate Agent network we combine national reach with hyper-local knowledge.

  • Personalised, one-to-one service
  • Based in Roker with deep roots in the community
  • Available when it’s convenient for you, not just 9 to 5

How we work

Client-focused, digitally driven.

A dedicated point of contact, responsive support, and tailored marketing — from Rightmove and Zoopla listings to social media campaigns that reach real people, fast.

  • Clear pricing and honest advice
  • Innovative property marketing strategies
  • Over 40 years of local experience in the North East
Testimonials

What our clients say

★★★★★ExcellentBased on 39 Google reviews
★★★★★

Our house sold within 24 hrs. Graham was very knowledgeable with regards to the market and local area. He kept us very informed and updated with information on how the sale was progressing. …

Andrew Thornton
Google review · October 2026
★★★★★

After working with another estate agent locally, working with these has been a. Breathe of fresh air. Sold our house in great time, super responsive, on the call and great to deal with. Everyone we’ve spoken with has been great form The Good Estate Agent. Couldn’t recommend enough.

Terri Atkinson
Google review · September 2026
★★★★★

We used Graham who runs " The Good Estate Agent " in Fulwell Road to sell our house and we had a successfull and hassle free experience from begining to end. Graham was always available to keep us updated and answer any queries and if you couldnt reach him by phone immediately he very quickly contacted us back , a very easy and pleasant guy to deal with . We can only say that we would highly…

Michael King
Google review · July 2026
★★★★★

Graham, Jemma and Sarah are such a fantastic team. Just completed my move today and I would like to thank them for all of their help throughout. Their knowledge and patience is massively appreciated and I wouldn’t hesitate to recommend them. Thank you so much!

William Haswell
Google review · July 2026
★★★★★

Absolutely fantastic!! Graham and the team are brilliant, friendly and very knowledgable. They have made my move seamless and I can’t thank them enough!! Highly recommended!!

Vicky Rushworth
Google review · July 2026
★★★★★

The level of customer service I received was exceptional. I appreciate all the effort put by the whole team into helping my partner and I secure our new home, special thanks to Graham!

Emmanuel Ogar
Google review · July 2026
★★★★★

A special thank you to Graham, who went above and beyond to support us every step of the way. He was always available to answer questions, kept us updated throughout the process, which made the whole process smooth and straightforward.

Apollos Mercy
Google review · July 2026
★★★★★

Been amazing! Very quick and great communication throughout the whole application! Extremely happy!

Sarah marie Crabbe
Google review · June 2026
★★★★★

Recently purchased a house through ‘The Good Estate agent’. Communication from start to finish was fantastic. Graham was constantly keeping me up to date with everything and was very helpful and friendly with any questions I had. Emails and phonecalls responded to straight away. Couldn’t fault them at all, 5* service. Thank you!!

Samantha Foster
Google review · May 2026

Ready to make your move?

Buying, selling or letting — speak to your local team today, including evenings and weekends.

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